Cancellation, Refund, and Transfer Policy

Once you have registered to take IELTS, you may ONLY request to cancel or transfer your test to another day via email, letter, or in person. You may NOT cancel or transfer your date by phone or fax.


If you cancel MORE than 5 weeks before your scheduled test date, you can receive a full refund of your registration fee (minus an administrative charge of $75)

If you cancel LESS than 5 weeks before the test date, you will not receive a refund. You are responsible for the full test fee UNLESS you provide evidence of a serious cause.

Arriving late or not appearing on test day counts as a cancellation, and you will NOT receive a refund. In this case, you must register for a new test date.


Test Date Transfer:

If you submit your application to change your test date MORE than 5 weeks before the scheduled test date, you will be charged an administrative fee of $75. You will only be able to transfer to dates within the next 3 months which have available space.

Test takers who want to transfer to a test date more than 3 months away should apply for a refund and then re-register for the test.

If you apply for a Test Date Transfer LESS than 5 weeks before the scheduled test date, this counts as a cancellation, and you will not receive a refund unless you can provide evidence of a serious cause.

Scores are accepted by over 10,000 organizations worldwide
IELTS recognises both British and American English in terms of spelling, grammar and choice of words.
The IELTS approach is recognized as being fair, reliable and valid to all candidates.
IELTS has been developed in close consultation with academics, professional bodies and immigration authorities

After graduating from university in Russia I applied to a large company in North America for a position that required English language proficiency. With my IELTS score I was able to prove my true-to-life ability to communicate in English for my first international employment opportunity. I have since worked in Bermuda and now live in Singapore, working for one of the most famous hotel brands in the world. With the invaluable experience that I have gained working overseas, IELTS has made a priceless contribution to progress my career and my life.

~Yulia Chelyakova, Conference Services Floor Manager, Singapore~

IELTS has been growing steadily for 20 years because it works. It’s good to know that IELTS has been the choice of millions of people over the years. IELTS stood out immediately because it tests all four skills – reading, writing, speaking and listening, giving a well-rounded assessment of my English.

~Arnik Surasarang, Bangkok, Thailand~